Legal information

FAQ

• How do I book a room?

  You can book a room online on our website through the booking form, by calling the booking department or through official partner services.

• What payment methods do you accept?

  We accept payments by bank cards, cash in rubles, as well as non-cash payments for legal entities.

• Is it possible to get an invoice for a legal entity?

  Yes, of course. When booking, specify the details of your company, and we will issue an invoice for your stay.

• What is the cancellation policy?

  The detailed cancellation conditions depend on the fare you selected at the time of booking. They can be viewed at the order confirmation stage or in your voucher.

• Is there a parking lot?

  Yes, secure above-ground parking is available for hotel guests.